Quality Assurance

It is the policy of Raj Steel to determine its customers' requirements by focussing on their needs and how best to supply products and services that fulfil them. This is achieved by means of a commitment from personnel within the organization to the principles of customer satisfaction with continual improvement, and an acceptance of the need to operate to the necessary standards of quality in its activities. This quality policy reflects the need for Raj Steel to achieve its organizational goals of remaining competitive in the supply of materials, and being able to provide a service that remains responsive to its customers. Its customers in turn, have expectations for correctly supplied product delivered on time, which the implementation of this quality policy seeks to achieve.The success of the organization is entirely dependent upon producing satisfied customers who will continue to place orders. It is essential, therefore, that it continues to build sound partnerships and a high quality reputation with its customers.This statement represents the commitment of Raj Steel to the Quality Policy.

Client Satisfaction

Owing to the commitment to serve quality range of products to the clients, we have carved out a distinct status in the nationwide markets. Designed in order to meet exact expectations and needs of the clients, these products are made using quality material. Client satisfaction is the ultimate yardstick for calculating our performance. For the same, we have formulated various client-centric business policies. Providing our clients with various payment modes, we accepted payment via different modes and terms. Moreover, leaving no scope for complaints, we make deliveries within the promised time frame.

Quality Policy

Quality Assurance at Raj Steel starts with understanding the Customers Requirement and continues till the customer is completely satisfied with the delivery of products and services.We are a quality conscious business organization; hence, all our endeavors are designed following stringent quality measures. Our quality control wing is managed by a team of quality auditors. Deeply etched in various production processes, quality is constantly monitored and checked by the auditors. Parameters on which our products are tested are as follows-

  • Pressure resistance
  • Durability
  • Dimensional accuracy
  • Insulation

Furthermore, the flawless quality ensured by our professionals has earned wide acclaim among our clients.